jevrecipes

Recipe catalog / contact-opt-out

Recognize a contact opt-out

What scope of future contact does the sender ask to stop?

You need to distinguish stopping all contact from stopping a channel or campaign.

Explore this recipe interactively ยท Source and implementation guide

Use contact-opt-out in TypeScript

Install with npm install jev-recipes. Requires Node.js 22.9 or newer and ES modules. Set TYPESAFE_API_KEY in your server environment for live calls, which send input to TypeSafe and use API quota. See the installation guide.

import { contactOptOut } from 'jev-recipes/contact-opt-out';

const result = await contactOptOut({
  "message": "Please stop texting me. Email about my open support case is fine.",
  "minConfidence": 0.8
});
console.log(result);

Input contract

FieldTypeNeeded
messagestringRequired
contextstringOptional
minConfidencenumberOptional
Full input and result schemas
{
  "input": {
    "$schema": "https://json-schema.org/draft/2020-12/schema",
    "type": "object",
    "properties": {
      "message": {
        "type": "string"
      },
      "context": {
        "type": "string"
      },
      "minConfidence": {
        "type": "number",
        "minimum": 0,
        "maximum": 1
      }
    },
    "required": [
      "message"
    ]
  },
  "result": {
    "$schema": "https://json-schema.org/draft/2020-12/schema",
    "type": "object",
    "properties": {
      "model": {
        "type": "string"
      },
      "usage": {
        "type": "object",
        "properties": {
          "input_tokens": {
            "type": "integer",
            "minimum": 0,
            "maximum": 9007199254740991
          },
          "output_tokens": {
            "type": "integer",
            "minimum": 0,
            "maximum": 9007199254740991
          }
        },
        "required": [
          "input_tokens",
          "output_tokens"
        ],
        "additionalProperties": false
      },
      "status": {
        "type": "string",
        "enum": [
          "ready",
          "review"
        ]
      },
      "verdict": {
        "type": "string",
        "enum": [
          "all_contact",
          "channel",
          "campaign",
          "none",
          "unclear"
        ]
      },
      "confidence": {
        "type": "number",
        "minimum": 0,
        "maximum": 1
      },
      "probabilities": {
        "type": "object",
        "propertyNames": {
          "type": "string",
          "enum": [
            "all_contact",
            "channel",
            "campaign",
            "none",
            "unclear"
          ]
        },
        "additionalProperties": {
          "type": "number",
          "minimum": 0,
          "maximum": 1
        },
        "required": [
          "all_contact",
          "channel",
          "campaign",
          "none",
          "unclear"
        ]
      }
    },
    "required": [
      "model",
      "usage",
      "status",
      "verdict",
      "confidence",
      "probabilities"
    ],
    "additionalProperties": false
  }
}

Saved example result

This hand-authored response demonstrates the contract. It is not a model accuracy measurement. Run it without an API key: npx jev-recipes demo contact-opt-out.

{
  "model": "demo-fixture",
  "usage": {
    "input_tokens": 0,
    "output_tokens": 0
  },
  "status": "ready",
  "verdict": "channel",
  "confidence": 0.95,
  "probabilities": {
    "all_contact": 0.01,
    "channel": 0.95,
    "campaign": 0.01,
    "none": 0.01,
    "unclear": 0.02
  }
}

Evaluation evidence

Earlier-evaluator measurement

jev-1.13.0 / 2026-09-27 / 40 held-out cases

Scoring revision 1.

98%All-case accuracy
7Sent for review
0Failed calls / cases

33 ready decisions, with 100% accuracy among those decisions.

95% case-level interval: 87% to 100%. Related synthetic cases are correlated.

Measured on these synthetic cases

This measurement uses an earlier or unverified recipe or evaluator version. Rerun with the current recipe and evaluator before treating these numbers as current.

Full report and missesDataset and labels

Use the evaluation guide to measure this decision on your own labeled cases.

Limitations

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