jevrecipes

Recipe catalog / feedback-kind

Classify customer feedback

What is the primary kind of feedback in message?

You need to classify the kind of feedback expressed in a message.

Explore this recipe interactively ยท Source and implementation guide

Use feedback-kind in TypeScript

Install with npm install jev-recipes. Requires Node.js 22.9 or newer and ES modules. Set TYPESAFE_API_KEY in your server environment for live calls, which send input to TypeSafe and use API quota. See the installation guide.

import { feedbackKind } from 'jev-recipes/feedback-kind';

const result = await feedbackKind({
  "message": "Could you add CSV export to the activity page?"
});
console.log(result);

Input contract

FieldTypeNeeded
messagestringRequired
contextstringOptional
minConfidencenumberOptional
Full input and result schemas
{
  "input": {
    "$schema": "https://json-schema.org/draft/2020-12/schema",
    "type": "object",
    "properties": {
      "message": {
        "type": "string"
      },
      "context": {
        "type": "string"
      },
      "minConfidence": {
        "type": "number",
        "minimum": 0,
        "maximum": 1
      }
    },
    "required": [
      "message"
    ]
  },
  "result": {
    "$schema": "https://json-schema.org/draft/2020-12/schema",
    "type": "object",
    "properties": {
      "model": {
        "type": "string"
      },
      "usage": {
        "type": "object",
        "properties": {
          "input_tokens": {
            "type": "integer",
            "minimum": 0,
            "maximum": 9007199254740991
          },
          "output_tokens": {
            "type": "integer",
            "minimum": 0,
            "maximum": 9007199254740991
          }
        },
        "required": [
          "input_tokens",
          "output_tokens"
        ],
        "additionalProperties": false
      },
      "status": {
        "type": "string",
        "enum": [
          "ready",
          "review"
        ]
      },
      "verdict": {
        "type": "string",
        "enum": [
          "bug_report",
          "feature_request",
          "question",
          "praise",
          "complaint",
          "other",
          "unclear"
        ]
      },
      "confidence": {
        "type": "number",
        "minimum": 0,
        "maximum": 1
      },
      "probabilities": {
        "type": "object",
        "propertyNames": {
          "type": "string",
          "enum": [
            "bug_report",
            "feature_request",
            "question",
            "praise",
            "complaint",
            "other",
            "unclear"
          ]
        },
        "additionalProperties": {
          "type": "number",
          "minimum": 0,
          "maximum": 1
        },
        "required": [
          "bug_report",
          "feature_request",
          "question",
          "praise",
          "complaint",
          "other",
          "unclear"
        ]
      }
    },
    "required": [
      "model",
      "usage",
      "status",
      "verdict",
      "confidence",
      "probabilities"
    ],
    "additionalProperties": false
  }
}

Saved example result

This hand-authored response demonstrates the contract. It is not a model accuracy measurement. Run it without an API key: npx jev-recipes demo feedback-kind.

{
  "model": "demo-fixture",
  "usage": {
    "input_tokens": 0,
    "output_tokens": 0
  },
  "status": "ready",
  "verdict": "feature_request",
  "confidence": 0.96,
  "probabilities": {
    "bug_report": 0,
    "feature_request": 1,
    "question": 0,
    "praise": 0,
    "complaint": 0,
    "other": 0,
    "unclear": 0
  }
}

Evaluation evidence

Fixture only

No verified live accuracy measurement is available. Evaluate representative cases before using this decision in your workflow.

Use the evaluation guide to measure this decision on your own labeled cases.

Limitations

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