Recipe catalog / frustration-signal
Detect expressed frustration
Does message express frustration or dissatisfaction in its wording?
You need to detect frustration or dissatisfaction expressed in a message.
Explore this recipe interactively ยท Source and implementation guide
Use frustration-signal in TypeScript
Install with npm install jev-recipes. Requires Node.js 22.9 or newer and ES modules. Set TYPESAFE_API_KEY in your server environment for live calls, which send input to TypeSafe and use API quota. See the installation guide.
import { frustrationSignal } from 'jev-recipes/frustration-signal';
const result = await frustrationSignal({
"message": "This is the third time I have asked. It is frustrating to keep repeating myself."
});
console.log(result);
Input contract
| Field | Type | Needed |
|---|---|---|
| message | string | Required |
| context | string | Optional |
| minConfidence | number | Optional |
Full input and result schemas
{
"input": {
"$schema": "https://json-schema.org/draft/2020-12/schema",
"type": "object",
"properties": {
"message": {
"type": "string"
},
"context": {
"type": "string"
},
"minConfidence": {
"type": "number",
"minimum": 0,
"maximum": 1
}
},
"required": [
"message"
]
},
"result": {
"$schema": "https://json-schema.org/draft/2020-12/schema",
"type": "object",
"properties": {
"model": {
"type": "string"
},
"usage": {
"type": "object",
"properties": {
"input_tokens": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"output_tokens": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"input_tokens",
"output_tokens"
],
"additionalProperties": false
},
"status": {
"type": "string",
"enum": [
"ready",
"review"
]
},
"verdict": {
"type": "string",
"enum": [
"expressed",
"not_expressed",
"unclear"
]
},
"confidence": {
"type": "number",
"minimum": 0,
"maximum": 1
},
"probabilities": {
"type": "object",
"propertyNames": {
"type": "string",
"enum": [
"expressed",
"not_expressed",
"unclear"
]
},
"additionalProperties": {
"type": "number",
"minimum": 0,
"maximum": 1
},
"required": [
"expressed",
"not_expressed",
"unclear"
]
}
},
"required": [
"model",
"usage",
"status",
"verdict",
"confidence",
"probabilities"
],
"additionalProperties": false
}
}Saved example result
This hand-authored response demonstrates the contract. It is not a model accuracy measurement. Run it without an API key: npx jev-recipes demo frustration-signal.
{
"model": "demo-fixture",
"usage": {
"input_tokens": 0,
"output_tokens": 0
},
"status": "ready",
"verdict": "expressed",
"confidence": 0.96,
"probabilities": {
"expressed": 1,
"not_expressed": 0,
"unclear": 0
}
}
Evaluation evidence
No verified live accuracy measurement is available. Evaluate representative cases before using this decision in your workflow.
Use the evaluation guide to measure this decision on your own labeled cases.
Limitations
- Classifies expressed language only. It does not diagnose emotions or determine customer importance or entitlement.
Related recipes
- urgency-signal: Use urgency-signal to detect an explicit request for urgent attention.